Legal
Refund policy
Last updated: 6 October 2026
If Leitvik is not useful to you, you should not have to pay for it. This policy applies to every Leitvik subscription payment.
30 days, full refund
You can ask for a full refund of any payment within 30 days of the date it was charged, whatever the reason. The money goes back to the payment method you used.
How to ask for it
Payments are processed by Paddle.com, our merchant of record. You can request the refund at paddle.net by finding your order with the email you used at checkout, or write to hello@pharosyne.tech and we will arrange it with Paddle.
Your subscription after a refund
A refund does not delete your workspace or your data. If you also want to stop future payments, cancel the subscription from Billing or tell us when you ask for the refund.
Your legal rights
This policy does not limit any right you have under the law that applies to you.